Free promotional items: Due to the nature of these free promotional items, there is no refund applicable because you are not paying for the items. You pay only for shipping, but that cost is not refundable because it goes towards actually shipping the item.
We take great pride in the quality of products and guarantee you will be satisfied with anything you purchase at www.aphroditemakeup.com. If for any reason you are not completely satisfied with your purchase, send it back to us. We will be happy to make an exchange or you refund the original price paid.
Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.
We apologize for the delay. Sometimes international shipping may take longer than expected. You can find your way and see where it is at any time. If you still feel that you need help in tracking your package or would like to inquire about it, please contact us by email at the following address: email@example.com